November 2013 Newsletter


Dear Valued Customers,

owned sales department.  The secret to our success is you, our customers, combined with a focused team of experienced Volvo technical professionals to serve you.

We know Volvos.  We are excited to introduce our strongest technical team in our history.  Frank Costa, Volvo Factory Certified Master Technician, brings more than 15 years of Volvo experience.  His expertise in diagnostics and troubleshooting are extremely valuable in offering you the most accurate service recommendations to suit your needs and your budget.  Jason Wilkinsky, Volvo Factory Certified Master Technician, brings an additional 15 years of Volvo experience.  His attention to detail assures that your Volvo gets repaired right the first time.  Our belief is that a business focused solely on Volvo ensures the very best service for both current and new customers.

We appreciate your referrals.  A key component of acquiring new customers has been referral business thanks to you.  Our program rewards customers for advocating our business in the community.  Write your name on the New Customer Coupon on the reverse side of the business cards included with this letter to refer us.  Your referral will get $25 off their first service, and you will receive $50 shop credit.

Introducing Pre-owned Sales.  In addition to our continued investment in diagnostic software and Volvo factory service equipment to support our growing Service customer base, we have expanded our expertise to include Volvo Pre-owned Sales.  We have a mission to match well-maintained Volvos with new owners.  We are also eager to purchase pre-owned Volvos, so please let us make you an offer when you are ready to sell or trade in your Volvo.  Stop by our convenient location to see our latest inventory, or check out our selection of well-maintained Volvos on our website.

New Website coming soon.  We will offer an updated, more user friendly website at for 2014.  Our new site will allow us to showcase our pre-owned Volvos as well as offer customers a more convenient information portal.  Also check us out on  We appreciate your ‘likes’ on Facebook as well as any endorsements or online reviews you may provide.

Our commitment to the Volvo community continues, and we have a passion for supporting all of your Volvo Service, Maintenance, and Sales needs.  We know you have many choices to meet your Volvo needs, and we are glad you continue to put your trust in our team.

~ Brad Wolfe (Volvo Master Technician and Owner)